Privacy Policy

Central Kentucky Tours (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, booking a tour, contacting us, or using our services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Contact Information

Central Kentucky Tours
Phone: (859) 806-8729
Website: centralkentuckytours.com

Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address (if provided)
  • Tour Preferences
  • Lodging Location
  • Number of Guests
  • Tour Dates
  • Payment Information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Time Spent on Site
  • Referring Website Information

This information helps us improve our website and customer experience.

How We Use Your Information

We use your information to:

  • Process tour reservations and bookings
  • Respond to inquiries and customer service requests
  • Confirm reservations and provide tour updates
  • Send booking confirmations and itinerary information
  • Improve our website and services
  • Maintain business records
  • Comply with legal obligations
  • Send marketing communications when permitted

SMS Communications and Consent

If you provide your mobile phone number, you may receive text messages related to:

  • Tour reservations
  • Booking confirmations
  • Appointment reminders
  • Tour updates
  • Customer service communications

By providing your phone number and submitting a form on our website, you consent to receive SMS communications from Central Kentucky Tours.

SMS Disclosure

  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply.
  • Consent is not a condition of purchase.
  • You may opt out at any time by replying STOP to any text message.
  • For assistance, reply HELP or contact us directly at (859) 806-8729.

Marketing Text Messages

With your consent, we may occasionally send promotional offers, special events, seasonal tour information, and company updates via text message.

You may opt out of marketing messages at any time by replying STOP.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Booking and reservation platforms
  • Website hosting providers
  • Customer communication providers
  • Marketing service providers

These providers are contractually required to protect your information.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers necessary to deliver SMS services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyze visitor behavior
  • Remember user preferences
  • Support marketing and advertising efforts

You may disable cookies through your browser settings, though some website functionality may be limited.

Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be 100% secure.

Third-Party Websites

Our website may contain links to third-party websites, including booking platforms, social media sites, tourism organizations, and partner businesses.

We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected without parental consent, we will take reasonable steps to remove it.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Opt out of certain data collection practices

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Central Kentucky Tours
Phone: (859) 806-8729
Website: https://centralkentuckytours.com

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.